Privacy Policy

of Anexia

The safety of your personal data is important to us. We process your data strictly in accordance with the statutory provisions pursuant to the provisions of the EU General Data Protection Regulation (GDPR) and the Austrian Data Protection Act (DSG) as well as the Austrian Telecommunications Act (TKG).

This privacy policy (Version 3, February 8th, 2021) describes what information we collect, how we use personal information, and what choices you have as a user of our website and reflects the judgement of the Court of Justice of the European Union (UJEU) in the case “Schrems II” (C-311/18). In drafting this policy, we have endeavored to describe the most important things in terms that are as simple and understandable as possible, even though it is in the nature of things that many of the terms used sound very technical.

When you visit and use our websites, our web server (computer on which the website is stored) automatically stores data such as

  • the address (URL) of the website you are visiting
  • browser and browser version
  • the operating system used
  • the address (URL) of the previously visited page (referrer URL)
  • the host name and IP address of the device, from which it is being accessed
  • date and time

These web server log files are stored for three months and then completely anonymized or automatically deleted. We process this data exclusively in accordance with. Art. 6 para. 1 letter f GDPR with the legitimate interest of optimizing our services and detecting and preventing attacks. We do not disclose this information, but we cannot rule out that it will be seen in the event of unlawful behavior.

Personal data that you transmit to us electronically on this website, such as your name, email address, postal address or other personal information within the context of transmitting a form, together with the time and the IP address, is used only for the purpose specified, safely kept, stored in the case of further questions, and is not passed on to third parties.

We only use your personal data for communication with those visitors who expressly request contact, and for the handling of the services and products offered on this website. We will not disclose your personal information without your express consent, but we cannot rule out that it will be seen in the event of unlawful behavior.

If you send us personal data by email, thus not via this website, we cannot guarantee the secure transmission and protection of your data. We recommend that you never send confidential data by email.

According to the provisions of the GDPR you have the following rights:

  • Right to rectification (Article 16 GDPR)
  • Right to erasure (including the “right to be forgotten”) (Article 17 GDPR)
  • Right to restriction of processing (Article 18 GDPR)
  • Right to notification – duty to notify in connection with the rectification or erasure of personal data or restriction of processing (Article 19 GDPR)
  • Right to data portability (Article 20 GDPR)
  • Right to object (Article 21 GDPR)
  • Right not to be subjected to a decision based solely on automated processing, including profiling (Article 22 GDPR)

If you believe that the processing of your data violates data protection law or your data protection claims have otherwise been violated in a way, you can file a complaint with the supervisory authority, which in Austria is the data protection authority, whose website you can find at

We use https to transfer data securely on the internet. By using TLS (Transport Layer Security), an encryption protocol for secure data transmission over the Internet, we are able to ensure the protection of confidential data. You will recognize the use of this data transfer security by the small lock symbol in the upper left side of the browser, and the use of the https as part of our Internet address.

Our website uses cookies to store user-specific data.
We use cookies to make our website more user-friendly. Some cookies remain stored on your device until you delete them. They allow us, among other things, to recognize your browser during your next visit.
If you do not want this, you can set up your browser so that it informs you about the placement of cookies and you can allow this on a case-by-case basis.

General information about cookies

A cookie is a short data packet that is exchanged between the web browser and the web server, but is completely meaningless to the user and only for the web application, for example, as an online shop receives meaning, such as the contents of a virtual shopping cart.
There are two types of cookies: First-party cookies are created by our website, while third-party cookies are created by other websites (e.g., Google Analytics).
There are three categories of cookies: essential cookies that ensure basic functionality of the website, functional cookies that ensure website performance, and targeted cookies that enhance the user experience.
You can always delete cookies that are already on your computer or disable cookies. The procedure for doing this differs according to browser, and it is best to check the user manual of your browser for instructions on how to “delete cookies” or “disable cookies”.
If you generally do not allow cookies, that is, if you disable them using your browser setting, some features and pages may not work as expected.

Cookie list


Essential cookies

Essential cookies help to make a website usable by enabling basic functions such as page navigation and access to secure areas of the website. The website may not work properly without these cookies.

Name Provider Purpose Expiration Type
PHPSESSID . Maintains the states of the user for all page requests. Session http cookie


Preference cookies

Preference cookies allow a web page to remember information that affects the way a web page behaves or how it looks, for example, your preferred language or the region you are in.

Name Provider Purpose Expiration Type
Qtrans_front_language QTranslate from QuestSoft Saves the language version of a web page selected by the user 1 year http cookie
CONSENT Cookie consent Saves whether the cookie banner has been accepted.  never http cookie



Statistics cookies

Statistics cookies help website owners understand how visitors interact with web pages by collecting and reporting information anonymously.

Name Provider Purpose Expiration Type
Various Google Analytics cookies (_ga, _gat, _gid, 1P_JAR, …) Used to send data to Google Analytics about the visitor’s device and behavior. Tracks the visitors across devices and marketing channels. See Section 9 http cookie
Various Inspectlet cookies (__insp_norec_sess, __insp_nv, insp_slim, …) Inspectlet makes session recordings for UX optimization. See Section 12 http cookie
anxt_sess Anexia Anexia Data Warehousing (statistical purposes) 1000 h http cookie
wts_session_id Anexia Anexia Tracking System (statistical purposes) never http cookie



Marketing cookies

Marketing cookies are used to track visitors to websites. The intent is to display ads that are relevant and appealing to the individual user, and therefore more valuable to publishers and third-party advertisers.

Name Provider Purpose Expiration Type
IDE Used by Google DoubleClick to register and report the user’s actions on the website after displaying or clicking on one of the provider's ads, in order to measure the effectiveness of an advertisement and the display of targeted advertising to the user. 1 year http cookie


Other unclassified cookies
Name Provider Purpose Expiration Type
Various LiveChat cookies Website uses this chat, which sets different cookies. See Section 11 http cookie



We use Cloudflare, of Cloudflare, Inc. (101 Townsend St., San Francisco, CA 94107, USA), on our websites to make the websites faster and safer. Cloudflare uses cookies and processes visitor data, which we will tell you about below.

The Cloudflare cookie (__cfduid) is used to identify individual visitors behind a shared IP address and to apply security settings to each visitor. For example, if a visitor to this website is in a location that contains a number of infected computers, but the visitor’s specific computer is trusted, we can recognize this using the cookie. The cookie does not correspond to a user ID and does not store any personal data.

This cookie is essential to the Cloudflare security features and cannot be disabled.

Cloudflare provides web optimization and security services to improve and protect websites. These include a reverse proxy, a pass-through security service, and a content distribution network. Cloudflare collects information from website visitors. This information may include, but is not limited to, IP addresses, system configuration information, and other traffic information to and from the website. Cloudflare collects and uses log data to operate, maintain and improve its services. For example, logging data can help Cloudflare identify new threats, identify malicious third parties, and provide this site with more robust security protection. Cloudflare relies on the Standard Contractual Clauses or SCCs as the legal mechanism for transferring personal data from the EEA to the US. The invalidation of Privacy Shield does not affect the strong privacy policies Cloudflare has in place for the personal data Cloudflare processes on behalf of its customers. Cloudflare will continue to follow the data protection principles to which it committed when it was certified under the Privacy Shield.

For more information about privacy and the GDPR at Cloudflare, please visit and the Cloudflare Privacy Policy at

You can subscribe to our newsletter via this website. To do so, we need your email address and your declaration of consent stating that you agree to subscribe to the newsletter. After signing up for the newsletter, you will receive an email from us with a link confirming your registration.

When you subscribe to our newsletter, you submit the above personal information and give us the right to contact you by email to the extent of your consent. We use the data stored in the registration for the newsletter exclusively for our newsletter and do not pass this on.

You can cancel the newsletter subscription at any time. You can find the link in every newsletter at the bottom or by submitting your cancellation to the following email address: We will immediately delete the data that you have sent us in connection with sending the newsletter.

We use Google Analytics of Google LLC (1600 Amphitheatre Parkway Mountain View, CA 94043, USA) on our website to statistically analyze visitor data. Google Analytics uses targeted cookies.

For more information on terms of use and privacy in this context, please visit: or



Our concern within the meaning of the GDPR is to improve our offer and our web appearance. Since the privacy of our users is important to us, user data is pseudonymized. Data processing is done on the basis of the legal regulations of the § 96 para. 3 TKG as well as Art. 6 EU-GDPR para. 1 letter a) (consent) and/or f (legitimate interest) of the GDPR.

Deactivation of data collection by Google Analytics


The browser add-on for deactivating Google Analytics JavaScript (ga.js, analytics.js, dc.js) lets website visitors prevent Google Analytics from using their data.

You can prevent the collection of data generated by the cookie related to your use of the website to Google, as well as the processing of this data by Google, by downloading and installing the browser plug-in available at the following link:

Google Analytics IP anonymization


We have implemented the IP address anonymization of Google Analytics on this website. This feature has been developed by Google so that this website can comply with applicable data protection regulations and recommendations of local data protection authorities when they prohibit storage of the full IP address. The anonymization or masking of the IP occurs as soon as the IP addresses arrive in the Google Analytics data collection network, and before the data is stored or processed.

You will find more information about IP anonymization at:

Google Analytics reports about demographic characteristics and interests

We’ve turned on the advertising reporting features in Google Analytics. The demographic characteristics and interest reports include age, gender, and interests. This allows us to get a better picture of our users without being able to assign this data to individual persons. Learn more about the advertising features at:

You can prevent the use of the activities and information associated with your Google account using the “Advertising settings” checkbox at:

Google Analytics deactivation link

You can prevent Google from tracking your further visits to this website by clicking on the following deactivation link. Attention: The deletion of cookies, using the incognito/private mode of your browser, or using another browser will result in data being collected again.

We integrate elements of social media services on our website in order to display pictures, videos and texts. By visiting pages displaying these elements, data is transferred from your browser to the respective social media service and stored there. We do not have access to this data. In the following section, we have listed all applicable social media services and linked their respective privacy policy.



We use functions of Facebook, a social media network provided by Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland, on this website.

You can read about which functions (social plug-ins) Facebook provides at:

Information can be transmitted to Facebook by visiting our website. If you have a Facebook account, Facebook can associate that information with your personal account. If you wish to prevent this, please log out of Facebook.

You can find the privacy policy, what information Facebook collects and how they use it at:



We use YouTube video services provided by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA on this website.

By accessing pages on our website that have integrated YouTube videos, data is transmitted to YouTube, stored and evaluated.

If you have a YouTube account and you’re signed in, this data will be associated with your personal account and the data stored therein.

You can read about what data Google collects and what this data is used for at:



We use functions of Twitter, a social media network provided by Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2 D02 AX07, Ireland, on this website.

This also allows personal data to be transmitted to Twitter. We do not monitor this data exchange and do not store anything concerning it.

If you would like to know more about how Twitter uses your data, you will find all the information about this in the Twitter Privacy Policy at:

If you have an account on Twitter, you can change your privacy settings in the account settings at:

Facebook Pixel


We use the Facebook Pixel of Facebook, a social media network provided by Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland, on this website.

The code implemented on this page can evaluate the behavior of visitors who have come to this website via a Facebook ad. This can be used to improve Facebook ads and this information is collected and stored by Facebook. The collected data is not visible to us but can only be used within the context of the placement of advertisements. Cookies are also placed in your device when you use the Facebook Pixel code.

By using Facebook Pixel, Facebook is informed of the user’s visit to this website so that suitable ads are displayed to the visitor on Facebook. If you have a Facebook account and are logged in, your visit to this website will be associated with your Facebook user account.

To find out how Facebook Pixel is used for advertising campaigns, visit

Provided you are logged in to Facebook, you can change your advertising settings on Facebook at: You can manage your preferences for on-demand online advertising at: You can disable or enable many providers at once or make changes to the settings for individual providers.

More information about Facebook’s data policy can be found at:

We use the chat feature provided by LiveChat, Inc., Suite 1400, Boston, MA 02110-2619 United States of America, for live chat support. When you enter data for the purpose of the chat (e.g., name, email address, chat messages), this information is stored on the servers of LiveChat Inc. In this context, we have concluded a data processing agreement (DPA) pursuant to GDPR with LiveChat, Inc.

LiveChat, Inc. is committed to complying with European privacy legislation (DSGVO/GDPR). If you do not want to transfer data to LiveChat., Inc., do not use the chat function on our websites.

You can find the privacy policy of LiveChat, Inc. at:

Anexia Inc., 152 W. 57th Street, 54th Floor, New York, NY 10019, USA, (Anexia, Inc.) complies with the EU-US Data Privacy Framework principles regarding the collection, use, and retention of personal information from European Union and European Economic Area member countries. To learn more about the Data Privacy Framework Principles, visit here.

If you have any inquiries or complaints about our handling of your personal information under the Data Privacy Framework, or about our privacy practices generally, please contact us at: We will respond to your inquiry promptly. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, you have the right to file a complaint with the local data protection authorities. If neither Anexia Inc. nor the supervising data protection authority resolves your complaint, you may pursue binding arbitration through the Data Privacy Framework Panel. To learn more about the Data Privacy Framework Panel, visit here.

For further information regarding the transfer of personal data, please visit If we transfer personal information received under the Data Privacy Framework to a third party, the third party's access, use, and disclosure of the personal information must also be in compliance with our Data Privacy Framework obligations, and we will remain liable under the Data Privacy Framework for any failure to do so by the third party unless we prove we are not responsible for the event giving rise to the damage.

You can review Data Privacy Framework registrations here. Anexia, Inc. is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC). We may be required to disclose personal information that we handle under the Data Privacy Framework in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Questions about Data Protection & GDPR