Sales Support (m/f/d))
What this role is about and who we are looking for
In this role, you make sure quotes, contracts, and sales data run smoothly, acting as the central point of contact between Sales, Presales, Delivery, and Customer Success. You work in a structured and precise way, keep track of multiple parallel topics with ease, and enjoy collaborating with a wide range of stakeholders.
Your tasks
- Create and maintain quotes, service confirmations, and contract documents in close coordination with Key Account Management and Presales
- Maintain and ensure the quality of our sales data in the CRM (Pipedrive): opportunities, contacts, and forecast data
- Handle customer inquiries, tenders, and questionnaires
- Regularly review and adjust semi-automated and individual billing items and pass them on to the Billing department
- Coordinate internal workflows: price calculations, approvals, and handovers to Delivery and Customer Success
- Prepare and follow up on customer meetings, events, and team meetings
- Support pricing adjustments, contract renewals, and reporting
- Continuously improve our processes and templates
Your profile
- Completed commercial education or degree, or equivalent experience
- Experience in sales support, inside sales, sales operations, or contract management, ideally in an IT/cloud environment
- Structured, precise, and independent way of working, even when juggling multiple parallel topics
- Confident use of MS Office (Word, Excel, PowerPoint) and CRM systems
- Service orientation, reliability, and enjoyment of working across many interfaces
- A basic understanding of IT infrastructure, cloud, or compliance is a plus, but not required
- Excellent German and good English skills, both written and spoken
What we offer
An environment where you can take ownership, contribute your ideas and build sustainable solutions with experienced colleagues.
Benefits & Well-Being
At Anexia well-being is defined by six categories we keep up to date – to match the zeitgeist and the needs we identify while working on the job. Great work deserves great conditions. Our benefits are a vital part of that – not perks, but infrastructure. Providing balance & sparking inspiration.
