Account Manager – IT-Services (m/f/d))
What this role is about and who we are looking for
As an Account Manager at Anexia Cloud Solutions, you manage and grow our existing customer portfolio across the DACH market while actively winning new customers. You're the go-to contact for our customers across our portfolio – Managed Hosting, Virtual Data Center, IT Solutions, and global infrastructure – making sure they get the most value out of our solutions.
Your Tasks
- Managing and long-term development of an existing customer portfolio in the DACH region
- Developing account plans to identify up-selling and cross-selling opportunities
- Managing the entire sales cycle (needs assessment → technical coordination → proposal → closing)
- Close collaboration with Solution Architects, Engineering, and Operations during solution development
- Proactively identifying customer needs and matching them with suitable solutions from our portfolio
- Responsibility for revenue growth, customer satisfaction, and contract renewals
- Representing Anexia at client meetings, trade shows, and industry events
Your Profile
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Several years of experience in customer service or sales, ideally in cloud, hosting, or IT infrastructure
- A strong affinity for IT and an interest in cloud architectures and infrastructure technologies, ideally supported by IT-related education or relevant professional experience
- Strong communication skills, a passion for proactively engaging with customers, and a solution-oriented mindset
- Strong customer focus and experience in long-term relationship management
- A structured and independent work style, combined with the ability to work well in a team and strong organizational skills
- Very good written and spoken German and English skills
Our Benefits
We are more than just a workplace. Therefore, we offer our employees many benefits (which partly depend on your position and location): good transport connections and flexible working hours. Period. Not to mention further training, a mentoring program, free parking, a mobile phone and notebook, snacks and drinks, company cars, employee events, a fun corner, ...
