Technical Advisor – Training & Quality (m/f/d)
What this role is about and who we are looking for
You enjoy creative training and want to deliver content in a way that sticks in people's minds. With a high degree of initiative, willingness to learn, and commitment, you develop training formats that inspire, have a lasting effect, and measurably support our quality standards. If you want to motivate and support people, then you'll fit right into our team.
Your tasks
-
Processing internal employee inquiries and quality-related customer feedback
-
Documenting and preparing quality-related aspects from work processes, internal feedback, and customer feedback
-
Inquiry-based collaboration with relevant internal interfaces
-
Preparing technical information for internal distribution to support and specialist departments
-
Designing, planning, and conducting training courses
(or follow-up courses) with Moodle -
Preparing and presenting training content, including creating and adapting training materials
-
Reviewing learning progress and using practical examples to apply knowledge
Your profile
-
Good technical knowledge in the areas of web hosting, domains, and vServer
-
Experience in designing and conducting technical training courses or workshops
-
Ability to convey technical content in a way that is tailored to the target audience, understandable, and practical
-
Experience with training or e-learning tools (e.g., Moodle)
-
Patient, structured, and quality-oriented approach to work with a high degree of personal responsibility
-
Experience with Atlassian solutions (Jira, Confluence) is an advantage
-
Creativity and adaptability in the design and implementation of training content
-
Very good written and spoken German and English skills
What we offer
An environment where you can take ownership, contribute your ideas and build sustainable solutions with experienced colleagues.
Benefits & Well-Being
At Anexia well-being is defined by six categories we keep up to date – to match the zeitgeist and the needs we identify while working on the job. Great work deserves great conditions. Our benefits are a vital part of that – not perks, but infrastructure. Providing balance & sparking inspiration.
